Cancellation & Refund Policy
Information about enquiries and the proposed installation process.
1. Before an appointment is confirmed
Submitting an installation request does not create a paid reservation. You may withdraw the request by contacting the business; no online payment is taken.
2. Confirmed appointments
If an appointment has been explicitly agreed, please contact the business as early as possible if you need to cancel or reschedule. Any applicable call-out, travel, equipment or cancellation charge must be disclosed and accepted before confirmation.
3. Materials, deposits and refunds
This website does not currently take online deposits or payments. If any payment for materials or service is arranged outside the website, the business must give the customer specific terms before payment. Refunds should follow the agreed terms and applicable consumer law.
4. Questions
Contact us via the contact page to discuss a cancellation or a billing concern.